搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Your connection is not secure?

  • 5 个回答
  • 162 人有此问题
  • 1 次查看
  • 最后回复者为 cor-el

more options

I do not have Avast, Kaspersky, or ESET, and every website on Firefox Quantum shows a "Your Connection is Not Secure" error.

Error code: SEC_ERROR_UNKNOWN_ISSUER

www.google.com uses an invalid security certificate. The certificate is not trusted because the issuer certificate is unknown. The server might not be sending the appropriate intermediate certificates. An additional root certificate may need to be imported.

support.mozilla.org uses an invalid security certificate. The certificate is not trusted because the issuer certificate is unknown. The server might not be sending the appropriate intermediate certificates. An additional root certificate may need to be imported. Error code: SEC_ERROR_UNKNOWN_ISSUER

I do not have Avast, Kaspersky, or ESET, and every website on Firefox Quantum shows a "Your Connection is Not Secure" error. Error code: SEC_ERROR_UNKNOWN_ISSUER www.google.com uses an invalid security certificate. The certificate is not trusted because the issuer certificate is unknown. The server might not be sending the appropriate intermediate certificates. An additional root certificate may need to be imported. support.mozilla.org uses an invalid security certificate. The certificate is not trusted because the issuer certificate is unknown. The server might not be sending the appropriate intermediate certificates. An additional root certificate may need to be imported. Error code: SEC_ERROR_UNKNOWN_ISSUER

由decoy于修改

被采纳的解决方案

(removed content on request)

定位到答案原位置 👍 3

所有回复 (5)

more options
more options

You can click the "Advanced" button to expand this section and show extra details. If the certificate is not trusted because no issuer chain was provided (SEC_ERROR_UNKNOWN_ISSUER) then click the blue error message to expand this section and show the certificate chain. You can click "Copy text to clipboard" and paste this base64 encoded certificate chain text in a reply. That will allow us to details like the issuer of the certificate.

  • always be cautious when you get an 'Untrusted' error message
  • never create a permanent exception without investigating the cause and only use this to inspect the certificate
more options

Thanks for your help!

由decoy于修改

more options

Please : https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer and https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles then https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings TEST....... If no issues then Extensions which need to be added back in 1 at a time and tested ..... Or it is your Profile : Make a new one and test ...: https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

Please let us know if this solved your issue or if need further assistance.

more options

选择的解决方案

(removed content on request)

由cor-el于修改