搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Thunderbird freezes after a few seconds MacOS

  • 3 个回答
  • 2 人有此问题
  • 6 次查看
  • 最后回复者为 mbrampton

more options

Currently running macOS 10.13.2. Thunderbird 52.5.0 (64 bit).

I have totally uninstalled Thunderbird, reinstalled and set up all mail accounts from scratch. The problem still occurs if Thunderbird is started in safe mode. A few seconds after startup, Thunderbird freezes and nothing can be done except force quit.

Currently running macOS 10.13.2. Thunderbird 52.5.0 (64 bit). I have totally uninstalled Thunderbird, reinstalled and set up all mail accounts from scratch. The problem still occurs if Thunderbird is started in safe mode. A few seconds after startup, Thunderbird freezes and nothing can be done except force quit.

所有回复 (3)

more options

Start *Mac'* safe mode with networking enabled

Still in Mac safe mode, start thunderbird in safe mode - https://support.mozilla.org/kb/safe-mode-thunderbird

Does problem go away? Please reply to let us know results.

more options

No, I'm afraid the problem still exists in safe mode - Thunderbird hangs after a few seconds.

more options

Not only did I continue to have the problem reported, I have now sold the MacBook and bought a Linux laptop running Mint 17.10. Once all my mail accounts were set up on the Linux machine, exactly the same issue arose. A few seconds after starting Thunderbird, it freezes and will not do anything further. Other mail clients (I'm forced to use Evolution at present, which isn't bad) may be prettier and have flashy features, but none has the same full extent of functionality. But the lack of effective support is very frustrating.