搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Bookmarks and History not Sync

  • 5 个回答
  • 2 人有此问题
  • 2 次查看
  • 最后回复者为 cor-el

more options

I recently had a crash on my computer running Ubuntu so i had to reinstall(Format/erase)...

In my new install, i logged in to firefox sync to get my bookmarks and history and other stuff but i haven't got anything...

why? I believe the sync is supposed to restore my data(browser data) back to me like i lost nothing and If this is not how it works then what is the point of the firefox sync?

I recently had a crash on my computer running Ubuntu so i had to reinstall(Format/erase)... In my new install, i logged in to firefox sync to get my bookmarks and history and other stuff but i haven't got anything... why? I believe the sync is supposed to restore my data(browser data) back to me like i lost nothing and If this is not how it works then what is the point of the firefox sync?

所有回复 (5)

more options

Did you have any problem logging in to Sync after the reinstall? Did you request a new Sync password?

Any other devices running on that Sync account? If so, is your Firefox data on that other device?

more options

1) No problem logging in.. i logged in fine

2) No. I did not request a new sync password

3) Yes my Android Phone(Which is not with me as the phone got damaged weeks ago)

4) The other device is not with me and i do not sync that much with it. I use my Ubuntu PC mostly. So sync works from my PC in most cases

more options

I had the same problem, now fixed. See if this helps, https://support.mozilla.org/en-US/questions/1195445

more options

Did not work

more options

Keep in mind that Sync isn't designed to be used as a backup device, but is meant to be used to sync data between other devices. It is not guaranteed that you can restore data from the Sync server in case of problems with your OS or because you otherwise lost data. Best is always to backup your personal data locally to be sure to be able to recover from issues.