Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Have set up Sync, and all my devices say they've synced, but no actual changes have occurred

more options

Have old desktop, old laptop, new laptop (only a few days out of the box). Want to import bookmarks into new laptop via Sync. No luck.

Have Firefox accounts on all three, with same email and password. On the Firefox Account page on all of them, the button says 'Disconnect..." (which means they're all connected, right?) and the Sync settings for all of them have bookmarks, preferences, and logins checked. Both laptops have supposedly synced in the past 5 minutes (the desktop is being stubborn, but let that be).

No bookmarks are being imported into my new laptop, just the ones I created after downloading Firefox last night by going to websites and clicking the Bookmark icon.

Have old desktop, old laptop, new laptop (only a few days out of the box). Want to import bookmarks into new laptop via Sync. No luck. Have Firefox accounts on all three, with same email and password. On the Firefox Account page on all of them, the button says 'Disconnect..." (which means they're all connected, right?) and the Sync settings for all of them have bookmarks, preferences, and logins checked. Both laptops have supposedly synced in the past 5 minutes (the desktop is being stubborn, but let that be). No bookmarks are being imported into my new laptop, just the ones I created after downloading Firefox last night by going to websites and clicking the Bookmark icon.

被采纳的解决方案

It's fixed itself. Got all the same bookmarks on all computers. For some reason, it just needed a day or so to do its thing.

定位到答案原位置 👍 0

所有回复 (4)

more options

I've just synced the two laptops again, a minute apart. Opened the menu on each laptop, and next to my email on both laptops (same email on both), I hovered the cursor over the two-arrow circle. One says "Last sync: Saturday 1:24 PM", and the other says "Last sync: Saturday 1:25 PM". (Eastern USA time.) But once again, no actual syncing is taking place. No new bookmarks anywhere.

由lowtechcyclist于修改

more options
more options

You can open about:sync-log via the location bar to see if there are recent error logs available. You can upload a recent log if the log is too big to put in a reply.

more options

选择的解决方案

It's fixed itself. Got all the same bookmarks on all computers. For some reason, it just needed a day or so to do its thing.