Can't see my wordpress ecommerce website product pictures on Firefox but they are all visible on chrome?
I have an e-commerce website. I can't see multiple images in two of the product categories. This error only occurs in Mozilla whereas they are fully visible in google chrome.
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Can you post a link to a publicly accessible page (i.e. no authentication or signing on required)?
You can see a special padlock at the left end of the location/address bar.
- a padlock with a strike through means that mixed active content is blocked.
- a padlock with an exclamation mark attached means that mixed passive content (e.g. images) is present, but not blocked.
You see the shield icon when Tracking Protection is blocking content.
- https://support.mozilla.org/en-US/kb/mixed-content-blocking-firefox
- https://support.mozilla.org/en-US/kb/tracking-protection-firefox
- https://support.mozilla.org/en-US/kb/control-center-site-privacy-and-security-firefox
If images are missing then check that you do not block images from some domains.
- you can tap the Alt key or press the F10 key to show the hidden Menu Bar temporarily
Check the permissions for the domain in the currently selected tab in "Tools -> Page Info -> Permissions".
Check "Tools -> Page Info -> Media" for blocked images
- select the first image and use the cursor Down key to scroll through the list
- if an image in the list is grayed and "Block Images from..." has a checkmark then remove this checkmark to unblock images from this domain
You can check these preferences on the about:config page and make sure they have the default value.
- permissions.default.image (1)
- network.http.sendRefererHeader (2)
There is Tracking Protection that can block (wanted) content, so check the location/address bar for special icons.
If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block (wanted) content (Adblock Plus, NoScript, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block (wanted) content.
- make sure your extensions and filters are updated to the latest version
There is Tracking Protection that can block (wanted) content, so check the location/address bar for special icons.
Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.
See also: