re: pop and gmail

Have you logged onto webmail and selected to use 'less secure apps'? In Thunderbird, is the gmail user name your full gmail email address? Right click on pop gmail account and select 'Settings'. select 'Server Settings' User Name = full email address

Also check the outgoing server used for the pop mail account. It also will need the User Name to be full email address.

Thank you for your quick answer, mr. Toad- Hall!! I do use the comlete mailadres in the two locations. So that is not the problem.

Is "less secure apps" an option in my Google account? ( I cannot find it in Thunderbird, nor in Gmail) I am using in Google already for years : authentification in two steps. Is this option than available? (I am already 78 years old and I have to translate everything in Dutch.....)

re :Is "less secure apps" an option in my Google account? ( I cannot find it in Thunderbird, nor in Gmail)

Gmail introduced OAuth2 which can be used for imap mail accounts. This is not available for pop mail accounts.

For pop mail accounts there are two options. 1. If you only access mail using the one computer and Thunderbird email client program then you need to select the option to use 'less secure apps'. This does not necessarilly mean it is less secure providing you use a good password and only use that password for gmail.

To use this you need to logon to your gmail webmail account using a browser and select the option to switch 'less secure apps' on. Then you can use the normal password in Thunderbird; the same password you use when you want to logon to see webmail using a browser. Some useful links to help:

• https://support.google.com/accounts/answer/6010255?hl=en
• https://www.youtube.com/watch?v=XG8sRznnK4M

If you still have a problem, gmail may have decided they want you to verify that you really are you and you need to use an unlock captcha method first, then make sure 'less secure apps' is selected. Try using this link to unlock gmail:

• https://accounts.google.com/DisplayUnlockCaptcha

2. If you use a phone to access mail and also Thunderbird on a computer, gmail advise you use '2 step verification' method. To use this you need to logon to your gmail webmail account and select the '2 step verification' method. This will mean you need to generate an 'application specific password' for the phone and also for Thunderbird. Then you use that 'application specific password' instead of normal password in Thunderbird. https://support.google.com/accounts/answer/185833

Thank you very much mr. Toad Hall. Generating a application specific password was the solution. It sounds very difficult, but it was very easy.....

Good to hear all is now working again.