Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

type password and get message it's wrong

  • 2 个回答
  • 1 人有此问题
  • 4 次查看
  • 最后回复者为 Happy112

more options

downloaded firefox quant. made errors to many times. now sayes passwod is not correct. tried to reset several times. mostly type errors

downloaded firefox quant. made errors to many times. now sayes passwod is not correct. tried to reset several times. mostly type errors

所有回复 (2)

more options

This issue can be caused by corrupted Cookies or Cookies that are blocked.

Clear the cache and remove the Cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the cache:

  • Options/Preferences -> Privacy & Security -> Cached Web Content: "Clear Now"

"Remove the Cookies" from websites that cause problems.

  • Options/Preferences -> Privacy & Security -> "Use custom settings for history" -> cookies: "Show cookies"

If clearing Cookies didn't help then It is possible that the Cookies.sqlite file in the Firefox profile folder that stores the Cookies got corrupted.

  • rename/remove Cookies.sqlite (Cookies.sqlite.old) and if present delete Cookies.sqlite-shm and Cookies.sqlite-wal in the Firefox profile folder with Firefox closed in case Cookies.sqlite got corrupted.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

more options

snooper153 said

downloaded firefox quant. made errors to many times. now sayes passwod is not correct. tried to reset several times. mostly type errors

Hi snooper,

Were you trying to create a Firefox account (Sync)  ?

Or did this happen on another page that requires username and password  ?

When you try to sign in too many times with different passwords, you often have to wait 24 hours to try again .....