Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox cannot upload a 100kb docx file in Gmail

  • 3 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 iangoh

more options

After updating to the latest FFox 59.0.2 on Mac OSX 10.12.6 on two computers, we found we could not upload a 100kb docx in Gmail. Progress would never complete. We could upload a smaller docx. After finding the old issue about spdy and Gmail, I tried disabling network.http.spdy.enabled.http2 and upload worked.

After updating to the latest FFox 59.0.2 on Mac OSX 10.12.6 on two computers, we found we could not upload a 100kb docx in Gmail. Progress would never complete. We could upload a smaller docx. After finding the old issue about spdy and Gmail, I tried disabling network.http.spdy.enabled.http2 and upload worked.

所有回复 (3)

more options

Did you check for issues caused by your security software?

It is possible that security software (anti-virus, firewall) is causing the problem. Try to disable security software temporarily to see if that makes a difference.

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen or hold down the Shift key) to see if that has effect.

more options

Some e-mail providers have a limit on how big a file can be sent. Check with its support.

Workaround: Zip the file into several smaller files before sending them.

more options

Once again, this is Firefox on MacOSX. I did try disabling anti-virus. As I said, the solution I found was to disable the network.http.spdy.enabled.http2 (which defaults to true).