搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Downloading 1 of 26, then stops

  • 2 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 Jean-O

more options

After clicking on "Get email", it says "Home account-Downloading 1 of 26" The gas gauge shows it is downloading and then after a little time, it stops. No mail is downloaded. I'm using the latest Thunderbird program and Win 10.

After clicking on "Get email", it says "Home account-Downloading 1 of 26" The gas gauge shows it is downloading and then after a little time, it stops. No mail is downloaded. I'm using the latest Thunderbird program and Win 10.

被采纳的解决方案

Do you have access to the same account by webmail ?

It's possible that first email that Thunderbird is attempting to download has a bug attachment and for some reason it's taking too long to complete. Try to access it from the webmail interface and save its attachment, then deltee or archive the email in another email than Inbox.

定位到答案原位置 👍 1

所有回复 (2)

more options

选择的解决方案

Do you have access to the same account by webmail ?

It's possible that first email that Thunderbird is attempting to download has a bug attachment and for some reason it's taking too long to complete. Try to access it from the webmail interface and save its attachment, then deltee or archive the email in another email than Inbox.

more options

I deleted all the emails at the web site. This morning, the email down loaded like it should.