I'm blocked from the Lotto website, which is absurd, so the problem is more likely to be with mozilla (I have the same problem with Yahoo) so please sort it!
When I try to get to the Lotto website to check my account, I'm blocked by mozilla. This is a recent problem as I had no trouble checking my Lotto account in the past. I cannot believe the Lotto website is suspect so I suspect the problem lies with an over-jealous mozilla checking system - maybe mozilla should search for the mote in it's own eye first!!
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Please explain the problem in detail. What happens? Error messages?
If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block (wanted) content (Adblock Plus, NoScript, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block (wanted) content.
- make sure your extensions and filters are updated to the latest version
You see the shield icon at the left end of the location/address bar in case content is blocked by Tracking Protection.
- click the shield icon for more detail and possibly disable the protection
- check the Web Console for more detail about what content is blocked by Tracking Protection
- "3-bar" menu button or Tools -> Web Developer
You can try these steps in case of issues with web pages:
You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
- hold down the Shift key and left-click the Reload button
- press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
- press "Command + Shift + R" (Mac)
Clear the Cache and remove the Cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).
"clear the Cache:
- Options/Preferences -> Privacy & Security -> Cached Web Content: "Clear Now"
"Remove the Cookies" from websites that cause problems.
- Options/Preferences -> Privacy & Security -> "Use custom settings for history" -> Cookies: "Show Cookies"
Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.
- switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
- do NOT click the "Refresh Firefox" button on the Safe Mode start window