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i cannot recall my username, requested it by email but it has not arrived, tried again, still nothing, ps not in my spam folder

  • 2 个回答
  • 2 人有此问题
  • 4 次查看
  • 最后回复者为 pmckenna

pmckenna
pmckenna
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i cannot recall my username, requested it by email but it has not arrived, tried again, still nothing, ps not in my spam folder

i cannot recall my username, requested it by email but it has not arrived, tried again, still nothing, ps not in my spam folder

被采纳的解决方案

Hi pmckenna,

Thank you for your question, in order to better understand what is happening, are you asking about your support.mozilla.org username?

Firefox Sync uses the email address as your username.

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所有回复 (2)

guigs
guigs
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选择的解决方案

Hi pmckenna,

Thank you for your question, in order to better understand what is happening, are you asking about your support.mozilla.org username?

Firefox Sync uses the email address as your username.

pmckenna
pmckenna 提问者
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I created a new username for support.mozilla.org after being unable to access firefox sync using my email and password yesterday. However I just tried again now and it allowed me to log in so it appears whatever the problem was is now sorted. Thanks for your reply guigs.