I CANNOT GET CONNECTED TO "GO TO WEBINAR"-not supported- is this fixable ?
Getting connected to "GO TO WEBINAR" was always easy and no problem until starting 1st quarter of 2018 ! ! Now it is NOT possible - - -supposedly- - - NOT supported by Mozilla Firefox on Windows Vista- - - my computer is 8 to 10 years old but works EXCELLENT ! Annual tune-up by Geek Squad usually ! CAN U HELP ME- - U ARE ALL APPRECIATED- - I am still learning with these computers- - I am a senior- - thank you :) ******* hopefully, within the next couple years- - I will upgrade to new computer !
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Please provide public link(s) (no password) that we can check out. No Personal Information Please !
can try these steps in case of issues with web pages:
You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
- hold down the Shift key and left-click the Reload button
- press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
- press "Command + Shift + R" (Mac)
Clear the Cache and remove the Cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).
"clear the Cache:
- Options/Preferences -> Privacy & Security -> Cached Web Content: "Clear Now"
"Remove the Cookies" from websites that cause problems.
- Options/Preferences -> Privacy & Security -> "Use custom settings for history" -> Cookies: "Show Cookies"
Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.
- switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
- do NOT click the "Refresh Firefox" button on the Safe Mode start window
- https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
- https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems
You can check the Web Console (Tools -> Web Developer) for messages about blocked content and about the presence of mixed or unsafe content.
If necessary use "Ctrl+F5" or "Ctrl+Shift+R" (Mac: Command+Shift+R) to reload the page and bypass the cache to generate a fresh log.