Banking login does not work with v60 (ie last update)
After last update, the login to Barclays and Lloyds do not work, though HSBC and Paypal and other sites are OK. There is no error message, just a "waiting" indicator which lasts several minutes. Stop and refresh has no action. Have to exit firefox to be able to go to another site. Can do the logiin OK with IE and with v59 Firefox and the mobile apps.
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Many site issues can be caused by corrupt cookies or cache.
- Clear the Cache and
- Remove Cookies
Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.
- Cookies; Delete cookies to remove the information websites have stored on your computer {web link}
- Cache; How to clear the Firefox cache {web link}
If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.
A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?
While you are in safe mode;
Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.
How to disable Hardware Acceleration {web link}
None of this has any effect. The problem is with version 60. What have Firefox changed? Can I go back to V59 which I know works OK?
Try this on the problem sites;
Remove History For One Site
Open the History Manager <Control><Shift> H. In the search bar, enter the name of the site. Right-click on one of the listings and select Forget About This Site. This should remove all information, including any passwords / settings.
Does not make any difference. Trying to logon to the Lloyds Bank site, the initial page for user id and password seems to be waiting for a long time (message at bottom of screen says "waiting for cem.lloydsbank.co.uk.. "). Last attempt took 10 minutes to go to the next page for memorable info - after midnight here whereas earlier it took a lot longer and was still waiting after more than 30 minutes, Entering the memorable info and pressing "continue" lead to another wait with the message "waiting for check2.lloydsbank.co.uk..". However there was no further progress and the site logged me out after about an hour. At least then I could go to another website since, during the waiting period, the screen was locked, Note there is no problem with v59 ie the issue is with v60.
I called for more help.