Since Sunday updates firefox won't load and now it won't le me uninstall it gets hung up?
Sunday after updates my google boxes vanished and I couldn't go to any sites. My bookmarks wouldn't open, nothing worked. I uninstalled and reinstalled and nothing changed. I ran malware, spyware and antivirus all said no problem. I uninstalled and reinstalled again same results. Yesterday I tried again same thing. Today I tried to uninstall and it got hung up. Sunday I also went to your site and ran through all the suggestions to no avail. I'm not sure what to do now please help.
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Hi, what security software are you using please, are there any error messages ?
There is security software like Avast/AVG, Kaspersky, BitDefender and ESET that intercept secure connections and send their own certificate. If you are running any of the above software please check their community forum for a work around to apply settings.
Please : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :
- https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
- https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer
Reinstall with Current Release Firefox 61.0.0 with a Full Version Installer
Please let us know if this solved your issue or if need further assistance.
No, it is the same once I installed it. I just got McAfee on Monday no issues there. I don't get error messages and haven't. Thanks. Now what?
It probably is your Mcafee that it is the issue. Turn off Web Companion and see how it runs.
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