搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox crashes

  • 4 个回答
  • 1 人有此问题
  • 16 次查看
  • 最后回复者为 Shadow110

more options

Firefox started without any of the previous session tabs as it was configured to. New tabs immediately crashed.

Firefox started without any of the previous session tabs as it was configured to. New tabs immediately crashed.
已附加屏幕截图

所有回复 (4)

more options

Hi, Video Card Drivers are a mess, if can update or reinstall would be great.

Please include the bp- and only need 5 :

The crash report is several pages of data. We need the report numbers to see the whole report.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

aboutcrashesFx57

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

more options

If it is only tabs crashing then do not do the above.

more options

Whops sorry. Here are the crash ids.

Unsubmitted Crash Reports Report ID Date Crashed 484c1e52-f050-fc73-b30e-a67d7eb91d2b 7/5/18 10:07 AM 772659b9-84ac-cdb7-c915-3f0818c83321 7/5/18 10:07 AM 15f61ca5-7d57-b9e2-9ef4-145392a36a22 7/5/18 10:06 AM 77f8b910-d40c-1e5e-2567-474e71575f7b 7/5/18 10:05 AM 3235202c-c0ca-e7af-7d1b-f30a7a98ca5b 7/5/18 10:05 AM 11196f5c-436c-509b-273a-c6635b34ad75 7/5/18 10:02 AM 37bd1ddd-0d6e-f3b7-c1bb-6e27139b4856 7/5/18 9:58 AM 1b6bea03-fb6b-edb1-574b-b65122902371 1/19/18 8:45 PM Submitted Crash Reports Report ID Date Submitted bp-2efbfe1d-4642-43cc-b9ad-eae950180705 7/5/18 10:34 AM bp-7c6ddef1-6111-4889-a0e9-fc9340180705 7/5/18 10:23 AM bp-eccb4643-c69e-4ba1-bfeb-292f40180705 7/5/18 10:11 AM bp-ef8aa3d6-8158-4440-bb24-81c170180705 7/5/18 10:05 AM

more options

Crash in mozilla::dom::ContentChild::~ContentChild Bug 1401721

I do not know other than the above, it is being worked on and spiked a few versions ago.

Suggest you refresh or compile to 61.0.1 released to day : https://www.mozilla.org/firefox/all/

https://www.mozilla.org/en-US/firefox/61.0.1/releasenotes/