搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

I have the latest Firefox version but my Yahoo and AOL mail won't open.

  • 1 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 Scribe

more options

I get an error message from AOL and Yahoo mail that I am not using the latest version when the latest version is installed. How do I overcome outside 'interference'?

I get an error message from AOL and Yahoo mail that I am not using the latest version when the latest version is installed. How do I overcome outside 'interference'?

所有回复 (1)

more options

Hi, If you have Tracking Protection enabled, try turning it off: 3-bar menu > Options > Privacy & Security > Tracking Protection.

If that isn't it, try this on one site and if it works do it on the other one as well: Delete ALL references to the website in question. To do that, open the 3-bar menu > Library > History, then click the Show All History link at the bottom of the list to open the History-library window. Search for the website you want to clear by typing its name in the Search History field in the top-right corner, then press Enter. Now in the search results, right-click on the site you want to remove, and select Forget About This Site. (Browsing and download history, cookies, cache, active logins, passwords, saved form data, exceptions for cookies, images and pop-ups for that site will be removed). Give it a minute to complete the deletion, then try the site (not from an old bookmark) again. More - Delete browsing, search and download history on Firefox

If that doesn't help, type about:config into the address bar, press Enter, accept the warning, scroll down the alphabetical list and see if general.useragent.override exists. If it doesn't just close the tab - it wasn't that! If it does exist, then right click > Reset, close the tab and restart Firefox. Now try the sites again.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!

由Scribe于修改