搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

An error message keeps appearing on Thunderbird "an error message appears which says connection to server timed out", why is this happening?

  • 2 个回答
  • 1 人有此问题
  • 9 次查看
  • 最后回复者为 christ1

more options

● Problems with Thunderbird.

● Problem is not consistent and does not occur all the time.

● There are no internet issues

● Almost like its resetting

● Can respond to email

● Deletes some of the email

● Always with thunderbird, and occurred three times this morning (mon day 23rd of july)

● Error occurs when they try to reply to an email, times out and struggles to save or send email.


Process of the problem is:

● When error takes place an error message appears which says connection to server timed out

● Next, the following message occurs saying that it is sending secure login information.

● It will then come up with a popup message which asks to confirm whether they want to retry as the message had a problem being saved to the sent folder. If they click OK everything is closed down.

● Sometimes this leads to blank messages being sent to the client.

● Finally a message will appear asking them to compact all local and offline folders to save disk space.

Also there is no record of the sent email in the sent folder

● Problems with Thunderbird. ● Problem is not consistent and does not occur all the time. ● There are no internet issues ● Almost like its resetting ● Can respond to email ● Deletes some of the email ● Always with thunderbird, and occurred three times this morning (mon day 23rd of july) ● Error occurs when they try to reply to an email, times out and struggles to save or send email. Process of the problem is: ● When error takes place an error message appears which says connection to server timed out ● Next, the following message occurs saying that it is sending secure login information. ● It will then come up with a popup message which asks to confirm whether they want to retry as the message had a problem being saved to the sent folder. If they click OK everything is closed down. ● Sometimes this leads to blank messages being sent to the client. ● Finally a message will appear asking them to compact all local and offline folders to save disk space. Also there is no record of the sent email in the sent folder
已附加屏幕截图

由AH50于修改

所有回复 (2)

more options

How soon will I be able to get this looked into?

more options

Try to start Windows in safe mode with networking enabled. - Win10 https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode

Still in Windows safe mode, start Thunderbird in safe mode. - https://support.mozilla.org/kb/safe-mode

Does the problem go away?