Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Attaching certain specific files does not work (hangs forever) in gmail, other similar files work fine. Known bug? Fix in works?

  • 3 个回答
  • 1 人有此问题
  • 7 次查看
  • 最后回复者为 Shadow110

Dabeed
Dabeed
more options

The troublesome file was a Word file. I tried Saving As to a different file, attaching same file to a different email, uploading the file to Google Drive, downloading it, and attaching it, I tried quitting and relaunching the browser, and I tried restarting the machine.

The only thing that worked was trying Safari. After that worked, I tried FF again, and it failed again.

Note that this is different from not being able to attach ANY file; in this scenario (which happens for me from time to time) one file works and another file doesn't, in FF, but in safari, both files work just fine.

The troublesome file was a Word file. I tried Saving As to a different file, attaching same file to a different email, uploading the file to Google Drive, downloading it, and attaching it, I tried quitting and relaunching the browser, and I tried restarting the machine. The only thing that worked was trying Safari. After that worked, I tried FF again, and it failed again. Note that this is different from not being able to attach ANY file; in this scenario (which happens for me from time to time) one file works and another file doesn't, in FF, but in safari, both files work just fine.

所有回复 (3)

Shadow110
Shadow110
more options

Please try a Refresh but Note that this does more than uninstalling and re-installing does. Normal uninstalling does not remove some preferences which may have become corrupt. Please Refresh but do this 1st:

then

Note : Webroot Filtering Extension & Webroot Password Manager are not approved for use with Firefox by the add-on site.

So the above may be the issue.

Do you have a use for these or are they left over ?? ADB Helper Valence

Dabeed
Dabeed 提问者
more options

Ok thanks Pkshadow. I'll keep these refresh steps on hand for a moment when I can go through them.

That's a bummer to hear about the Webroot stuff. I've just been using it, seems to work fine, and FF never complained or screamed when I added it.

Shadow110
Shadow110
more options

Well nothing stopping you from using it if it does not interfere with Firefox performing as it should be. But if it is the cause of the issue, dumping it with a Refresh will soon tell. Some others are not officially listed either.

When Google : firefox Webroot nothing but issues come up and no install. install should be the 1st thing to come up.

You can try this : Norton and Lastpass have the most users :

Can search safe in this one also.

If do not mind loosing some privacy