搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox crashes when attempting to open a document attachment pdf or word

  • 4 个回答
  • 2 人有此问题
  • 14 次查看
  • 最后回复者为 volkpt

more options

Every time I attempt to open a pdf or word file that I am sent as an attachment in an email.....Firefox freezes and WILL NOT open file.....this started sporadically 3 weeks ago and now I am unable to open ANY pdf or word attachment

Every time I attempt to open a pdf or word file that I am sent as an attachment in an email.....Firefox freezes and WILL NOT open file.....this started sporadically 3 weeks ago and now I am unable to open ANY pdf or word attachment

所有回复 (4)

more options

Sounds like the file is not correct format. Did you first save it and try to open it or worse did you verify the email sender is sending legit and not malicious email attachments?

more options

NOPE--- It from people in my business, through our office email...ALWAYS worked until 3-4 weeks ago....NOW I cannot open anything.....

more options

Did you save it and then open it to find out if it works or is a file issue?

more options

I can save it to open..BUT, my question is STILL...why cannot I not just open it without saving?? what changed with mozilla??