搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox notification sounds stopped working

  • 7 个回答
  • 1 人有此问题
  • 80 次查看
  • 最后回复者为 gj999

more options

Hi - I have a few different addons (eg X notifier) that make a sound when they have a notification, but recently they have stopped making any sound. Other sounds, eg youtube are working in FF and other windows notification sounds are also working. I haven't made any recent hardware changes and I have tried disabling all other addons. I only noticed this recently, so it could be down to the 61.0.2 update, however, I did try reverting to FF 60 and that didn't solve the problem. Any help would be much appreciated.

Hi - I have a few different addons (eg X notifier) that make a sound when they have a notification, but recently they have stopped making any sound. Other sounds, eg youtube are working in FF and other windows notification sounds are also working. I haven't made any recent hardware changes and I have tried disabling all other addons. I only noticed this recently, so it could be down to the 61.0.2 update, however, I did try reverting to FF 60 and that didn't solve the problem. Any help would be much appreciated.

被采纳的解决方案

Hi, I've now tracked down the issue and the fix. For some reason media.autoplay was marked as false, now fixed. Thanks for your input.

定位到答案原位置 👍 0

所有回复 (7)

more options

The default Firefox notification system doesn't notify you with audio, only visually. As you have no audio problems with e.g. YouTube and Facebook, you may have to contact the developer(s) of the add-on(s) that you're using.

more options

Thanks for your reply. Since all the addons with sound notifications have gone silent at the same time it seems unlikely that the problem lies with any particular addon.

more options

gj999 said

Thanks for your reply. Since all the addons with sound notifications have gone silent at the same time it seems unlikely that the problem lies with any particular addon.

As you say that this only happens with notifications and that audio on sites like YouTube is fine, I can only think of the extensions in question causing this (how unlikely it may seem). You also say that disabling all other add-ons makes no difference, which makes me rule out something like e.g. NoScript causing this.

I can only hope that somebody else will come up with the perfect solution for you (sorry ..... )

more options

Thanks for your input.

more options

gj999 said

Thanks for your input.

So far I haven't been of any help ......  :(

I couldn't let it go just yet and I was thinking that maybe you could check Windows Settings => System ...... (?)

Or - in case you're using Thunderbird, you could post a question on their support forum :

https://support.mozilla.org/en-US/products/thunderbird

(click on 'Ask a Question' at the top of the page)

more options

Windows system settings all look normal/default, also I am getting notification sounds from Chrome extensions so I think it an FF issue. I'm not using Thunderbird.

more options

选择的解决方案

Hi, I've now tracked down the issue and the fix. For some reason media.autoplay was marked as false, now fixed. Thanks for your input.