搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox wants to install S3.amazonaws.com Is it safe to do this

  • 2 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 FredMcD

more options

A pop up appeared from Firefox saying it was urgent to install S3.amazonaws.com. I can't use Firefox unless I do as this Pop Up won't go away. I'm not very knowledgeable about IT so wondered if someone can help me using 'baby language' Thank you from an Oldie

A pop up appeared from Firefox saying it was urgent to install S3.amazonaws.com. I can't use Firefox unless I do as this Pop Up won't go away. I'm not very knowledgeable about IT so wondered if someone can help me using 'baby language' Thank you from an Oldie

所有回复 (2)

more options

Unfortunately you're dealing with malware - of course you'll want to get rid of it. (by the way : good for you to be on the alert  !)

Would you please go to the 3-bar menu (or Tools) => Add-ons => Extensions, and look for anything unfamiliar (an extension that you didn't install yourself) - if you find one : just remove it.

Then : would you please take a look at this article :

https://malwaretips.com/blogs/remove-s3-amazonaws-com/

And also these search results

Would you also take a look at this article please :

https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware

If the above didn't solve the problem, or if you have anymore questions : feel free to ask  !

more options

A way out of a trap page is to (force it if needed) Close Firefox. Wait about 20 seconds for Firefox to finish closing. Right-click on the Firefox icon and select Open New Window. +++++++++++++++++++++++++++++++++ Sometimes this works. If it opens, close it by Menu > File > Exit. This will flush out that web page from the Session Store.