Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Can't load websites in Firefox Quantum in RDP session

cindyjv
cindyjv
more options

Hello, I look after our Citrix VDI environment. We have an older version of Firefox (49.0.2) currently running on our shared servers so need to update this. In test I have updated to the 64-bit version of Firefox Quantum 63.0.1 I am able to load pages and about:config when logged on to the server through VMware console session but as soon as I RDP to the server I get a blank page and websites wont load. Nothing happens when I go to about:config. This is happening when I am logged on via RDP with the same account as I use when logged on to the VMware console to the same server - which is a Domain admin account. I've turned off hardware acceleration, confirmed no DNS issue as I can browse in other browsers, no Windows Firewall turned on and No AV that could be blocking this So not sure what else to check. Is there a setting in about:config that I might need to change?

Thanks in advance!

Hello, I look after our Citrix VDI environment. We have an older version of Firefox (49.0.2) currently running on our shared servers so need to update this. In test I have updated to the 64-bit version of Firefox Quantum 63.0.1 I am able to load pages and about:config when logged on to the server through VMware console session but as soon as I RDP to the server I get a blank page and websites wont load. Nothing happens when I go to about:config. This is happening when I am logged on via RDP with the same account as I use when logged on to the VMware console to the same server - which is a Domain admin account. I've turned off hardware acceleration, confirmed no DNS issue as I can browse in other browsers, no Windows Firewall turned on and No AV that could be blocking this So not sure what else to check. Is there a setting in about:config that I might need to change? Thanks in advance!

由cindyjv于修改

所有回复 (1)

Roland Tanglao
Roland Tanglao
  • Moderator
more options

Hi cindyjv

It appears you are running Windows Server 2008 which is no longer supported by Firefox ESR (currently ESR60) or the normal version of Firefox (currently Firefox 63.0.3) ESR 52 was the last release of Firefox ESR to support Windows Server 2008.

https://www.mozilla.org/en-US/firefox/enterprise/

I recommend upgrading to a supported version of Windows ) i.e. Windows 7, 8 and 10) that runs ESR 60 or Firefox 63: https://www.mozilla.org/en-US/firefox/60.0esr/system-requirements/

Cheers!

...Roland