How to configure Thunderbird for a different Windows user account?
When we first set up a new workstation, we normally have to log in to the Windows account we're going to configure the email account on.
While this is fine for a first deployment for a new user, sometimes, something goes wrong with their Thunderbird installation and chances are the user has already changed their password from the one we've originally given them. Or their unit broke and we'd have to give them a new one.
To resolve such issues, we'd normally have to ask for their Windows password which has it's own issues, especially if said issues occur near the end of their shift and it's either a Friday or they'll be on leave tomorrow.
Is there a better way to go about this? Being able to actually fix their profile while logged in as an admin without having to log in directly to their user account will be very useful for cases like those mentioned above.
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You are in a fairly unique place. You have control of what is installed where. The Thunderbird profile can be anywhere on the disk that the user has access to both read and write.
The default location of %appdata%\Thunderbird is designed for use with Windows roaming profiles. the data is backed up to the server on log off and restored on whatever machine the log into next.
So your issue is having somewhere on the disk that windows will grant the user and the administrator access to. I am sure you can work out the windows security issues.
Copy the profile data, then use he profile manger https://support.mozilla.org/en-US/kb/using-multiple-profiles to create a "new" profile specifying the location you just copied the profile to. Specifying a location that contains a profile that is not "registered" will register it in the appropriate INI file. o you can choose it for use.
Thanks for the tip. Interesting approach and goes to show how much we know about the application. Or Roaming Profiles for that matter.
The Profile Manager is something we didn't know about and after playing around with it, it may be possible to use it to greatly simplify our current process.
The security issues will be something we'll handle.
Edit: After some reading, it looks like Roaming Profiles might not necessarily be the best solution for now. Mailboxes can get quite large and our organization mandated the use of POP3, citing server storage (storage is cheap but budget is even cheaper) issues and server performance (a legitimate objection in my opinion) issues with IMAP.
Moreover, we use a mixed OS environment with a mishmash of Windows XP, 7, 10 and the odd Linux machines here and there which will cause a number of issues if we use Roaming Profiles, not to mention the impact on logon times.
The Thunderbird Profiles, however, may be a good place to start with. We'll see if this helps us perform the initial configuration on an admin account then simply copy it over to the user's account after their first logon.
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