搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

New Thunderbird (Nov 2018) not showing drop downs in menu bar even though menu bar is checked

  • 3 个回答
  • 1 人有此问题
  • 4 次查看
  • 最后回复者为 BertKritzer

more options

Latest version of Thunderbird installed (November 28, 2018). When I start the program, the items in the menu bar (e.g., file, save, tools, etc.) briefly appear but then disappear. The menu bar is checked so it should appear (and the space for it does appear).

Pressing alt or any other combination of keys I can come up with fails to show the items in the menu, so I have no way to go in and try to set options or disable add-ons (I have installed the menu bar add-on, but I'm not sure if it's the problem, and I have no way to get at it).

What are my options to get this resolved.

Latest version of Thunderbird installed (November 28, 2018). When I start the program, the items in the menu bar (e.g., file, save, tools, etc.) briefly appear but then disappear. The menu bar is checked so it should appear (and the space for it does appear). Pressing alt or any other combination of keys I can come up with fails to show the items in the menu, so I have no way to go in and try to set options or disable add-ons (I have installed the menu bar add-on, but I'm not sure if it's the problem, and I have no way to get at it). What are my options to get this resolved.

被采纳的解决方案

Start Thunderbird in Safe Mode and test menus. Report back on results. https://support.mozilla.org/en-US/kb/safe-mode-thunderbird

定位到答案原位置 👍 0

所有回复 (3)

more options

选择的解决方案

Start Thunderbird in Safe Mode and test menus. Report back on results. https://support.mozilla.org/en-US/kb/safe-mode-thunderbird

more options

Bert, What did you determine to be the cause of your problem?

more options

It believe this was specifically regarding the add-on Signature Switch, which previously appeared on the Mail Toolbar, but no longer does. That has not changed.

I found another way to activate Signature Switch.