Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Can not get foxfire to load web browser, but do see the file in the task manager. Also, internet explorer does work.

  • 3 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 FredMcD

Jkor
Jkor
more options

I can see the file that I tried to start in the task manager. I have no problem using internet explore. Firefox is my default browser. John

I can see the file that I tried to start in the task manager. I have no problem using internet explore. Firefox is my default browser. John

所有回复 (3)

FredMcD
FredMcD
more options

Are you saying that Firefox does not start?

Please explain the problem in detail. What happens? What is the exact error messages?

Jkor
Jkor 提问者
more options

Hello, I try to start Firefox and it looks like it is starting to load, but the browser never does appear. I receive NO error messages. When I go into Task Manager I see the .exe file running/using CPU power, but nothing will pop up on the screen. I have just been ending the task and having to use internet explore. I have download Firefox again and installed, but this will not fix the problem.

FredMcD
FredMcD
more options

https://support.mozilla.org/en-US/kb/changes-toolbars-and-window-sizes-are-not-saved You may have corrupt xulstore.json or Localstore.rdf files.

Close Firefox. Open your file browser to this hidden location:

  • Mac: *~/Library/Application Support/Firefox/Profiles
  • Linux: *~/.mozilla/firefox/Profiles
  • Windows: %AppData%\Mozilla\Firefox\Profiles
  • *C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles
  • Windows XP: C:\Documents and Settings\<user>\Application Data
    \Mozilla\Firefox\Profiles\

Search for the above files. Then rename or delete them. Restart Firefox.