Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

My some add-ons options do not display any text

  • 2 个回答
  • 1 人有此问题
  • 22 次查看
  • 最后回复者为 guiman

more options

From another post: "Hi, please try a Refresh but Note that this does more than uninstalling and re-installing does. Normal uninstalling does not remove some preferences which may have become corrupt. Please Refresh but do this 1st: Delete your Cookies and Cache and TEST.

       https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer
       https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles 
   then
       https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings"

I have the same problem. I have a clean install of v64, and I've tried the solutions suggested above, but still not seeing the text for some add-ons' options. Some, like "trash mail" display OK, but other like "ReloadMatic" just show the checkboxes with no text.

From another post: "Hi, please try a Refresh but Note that this does more than uninstalling and re-installing does. Normal uninstalling does not remove some preferences which may have become corrupt. Please Refresh but do this 1st: Delete your Cookies and Cache and TEST. https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles then https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings" I have the same problem. I have a clean install of v64, and I've tried the solutions suggested above, but still not seeing the text for some add-ons' options. Some, like "trash mail" display OK, but other like "ReloadMatic" just show the checkboxes with no text.
已附加屏幕截图

被采纳的解决方案

Do you see this on the entire about:preferences page or only if you click the Options/Preferences button next to an extension.

Does this still happen with all extension disabled and only one extension enabled at the time and with the default theme?

定位到答案原位置 👍 0

所有回复 (2)

more options

选择的解决方案

Do you see this on the entire about:preferences page or only if you click the Options/Preferences button next to an extension.

Does this still happen with all extension disabled and only one extension enabled at the time and with the default theme?

more options

Excellent suggestion: disabled the extensions (should have thought of that. Thanks). That worked. The text now shows.

Here's the odd thing though: I enabled the add-ons one by one (restarting Firefox each time) and the text never went away. All's I can figure is that one of the add-ons was installed wrong, and disabling it/enabling it fixed the problem.