搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Migrating from windows 7 to windows 10 and cannot get my emails to load, just shows like a new installation.

  • 1 个回答
  • 1 人有此问题
  • 6 次查看
  • 最后回复者为 Toad-Hall

more options

Being using Thunderbird for quite a number of years now but only now have I run into an issue with a windows 10 machine, that I got for Christmas.

Thunderbird is working fine on the old windows 7 machine but that machine is slowly dying a death and I need to move to the new machine. Copied all the folders to the usb key (from %APPDATA%\Profiles\7...profile). Then on the new machine, copied the contents into the profile folder there and Thunderbird does not "see" the data, just jumps into account creation.

Tried everything at "http://kb.mozillazine.org/Moving_your_profile_folder_-_Thunderbird#Create_a_new_profile_and_copy_the_old_one_over_it" and still Thunderbird does not see the accounts I am trying to copy over.

Any ideas? I have used the profile manager to delete all profiles. Deleted the profile.ini and then start Thunderbird to create a new profile.ini and profile folder. Copied all the info on the USB key to that new folder (the contents and not the actual folder), and still it does not show my email accounts, just automatically start the add a new account wizard. Spent a couple of hours on this and the brain is just not figuring it out.

Thanks TheCostElc

Being using Thunderbird for quite a number of years now but only now have I run into an issue with a windows 10 machine, that I got for Christmas. Thunderbird is working fine on the old windows 7 machine but that machine is slowly dying a death and I need to move to the new machine. Copied all the folders to the usb key (from %APPDATA%\Profiles\7...profile). Then on the new machine, copied the contents into the profile folder there and Thunderbird does not "see" the data, just jumps into account creation. Tried everything at "http://kb.mozillazine.org/Moving_your_profile_folder_-_Thunderbird#Create_a_new_profile_and_copy_the_old_one_over_it" and still Thunderbird does not see the accounts I am trying to copy over. Any ideas? I have used the profile manager to delete all profiles. Deleted the profile.ini and then start Thunderbird to create a new profile.ini and profile folder. Copied all the info on the USB key to that new folder (the contents and not the actual folder), and still it does not show my email accounts, just automatically start the add a new account wizard. Spent a couple of hours on this and the brain is just not figuring it out. Thanks TheCostElc

被采纳的解决方案

https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer

Please note that Thunderbird must not be running otherwise nothing will be copied over. You cannot write to a file or folder that is in use.

Profile info is here: C:\Users\<Windows user name>\AppData\Roaming\Thunderbird\Profiles\<Profile name>\

Copy the 'Thunderbird' folder as it contains everything.

On new computer. C:\Users\<Windows user name>\AppData\Roaming\Thunderbird\ Delete the 'Thunderbird' folder.

Then paste the backup 'Thunderbird' folder which you copied from old computer into the 'Roaming' folder, so replacing the default with the old used profile info.

Start Thunderbird.

定位到答案原位置 👍 1

所有回复 (1)

more options

选择的解决方案

https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer

Please note that Thunderbird must not be running otherwise nothing will be copied over. You cannot write to a file or folder that is in use.

Profile info is here: C:\Users\<Windows user name>\AppData\Roaming\Thunderbird\Profiles\<Profile name>\

Copy the 'Thunderbird' folder as it contains everything.

On new computer. C:\Users\<Windows user name>\AppData\Roaming\Thunderbird\ Delete the 'Thunderbird' folder.

Then paste the backup 'Thunderbird' folder which you copied from old computer into the 'Roaming' folder, so replacing the default with the old used profile info.

Start Thunderbird.