recipient can't see the email thread
My recipients are complaining that they can't see the thread of an email conversation. Can someone make a suggestion?
被采纳的解决方案
Do you 'automatically quote the original message when replying' as set in Composition & Addressing, under Tools/Account Settings? Does the entire thread appear in the sent messages? If it does, it's possible the recipients have their email program set to collapse or omit quoted text.
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选择的解决方案
Do you 'automatically quote the original message when replying' as set in Composition & Addressing, under Tools/Account Settings? Does the entire thread appear in the sent messages? If it does, it's possible the recipients have their email program set to collapse or omit quoted text.