搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

The password manager keeps disabling

  • 3 个回答
  • 1 人有此问题
  • 7 次查看
  • 最后回复者为 cor-el

more options

Firefox on Windows 10 (with auto update enabled) keeps disabling the "Ask to save logins and passwords" feature. I can set it, then it works for about the next 3 to 4 sessions and then it stops working. I go into preferences again to check and the feature is unchecked again. This is for my older aunt who has trouble with passwords, I thought this would be a way to make things easy but also secure for her. This is only making it more confusing for her.

Firefox on Windows 10 (with auto update enabled) keeps disabling the "Ask to save logins and passwords" feature. I can set it, then it works for about the next 3 to 4 sessions and then it stops working. I go into preferences again to check and the feature is unchecked again. This is for my older aunt who has trouble with passwords, I thought this would be a way to make things easy but also secure for her. This is only making it more confusing for her.

所有回复 (3)

more options

What's your computer system and Firefox version?

Are you using ant password add-ons/programs?

https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.

more options

Did you check your security software isn't removing the option?

more options

If you have the "Trend Micro Password Manager" installed then try to uninstall this application via the Windows Control Panel.

If you use another external Password Manager like RoboForm then uninstall/disable this application.