We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Firefox hangs - but only on start-up

  • 3 个回答
  • 1 人有此问题
  • 8 次查看
  • 最后回复者为 FredMcD

wolfie882
wolfie882
more options

Hello all,

I am using Windows 10 64-bit. I have Firefox version 66.0.1

Everytime I open Firefox, after about 20-30 seconds, the application hangs. I get the "Not Responding" message in the menu bar, and the cursor pointer changes to a spinning blue circle.

The application hangs usually for up to 2 mins before returning to normal. It then always works perfectly for the rest of the browsing session. I've tried closing in Task Manager and relaunching, but the same thing happens.

Has anyone solved this issue?

Thanks

Hello all, I am using Windows 10 64-bit. I have Firefox version 66.0.1 Everytime I open Firefox, after about 20-30 seconds, the application hangs. I get the "Not Responding" message in the menu bar, and the cursor pointer changes to a spinning blue circle. The application hangs usually for up to 2 mins before returning to normal. It then always works perfectly for the rest of the browsing session. I've tried closing in Task Manager and relaunching, but the same thing happens. Has anyone solved this issue? Thanks

所有回复 (3)

FredMcD
FredMcD
more options

https://support.mozilla.org/en-US/kb/update-firefox-latest-version?cache=no Did you update Firefox to the latest version 66.0.2 March 27, 2019

wolfie882
wolfie882 提问者
more options

I now have Version 66. 0.2, but the problem occurred again today, although on the first test Firefox only froze for about 20 seconds after start up.

FredMcD
FredMcD
more options

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?