搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Master password is required always after start Firefox

  • 2 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 poljos

more options

The master password is required always when Firefox started (see attachment). This problem started after update AVG Internet Security to version 19.4.3089 last week. No problem with previous version 19.3.3084 or uninstalled AVG. I contacted AVG technical support, but after an hour of conversation and their remote access and disable AVG (disable AVG didn't help) AVG support says "If AVG is disabled and there is still the same problem, it is not AVG problem, but Firefox problem. Please contact Firefox support.".

I tried reinstalling (uninstall-install) Firefox with a new profile, but no result. The master password is required even when the page is blank or not (whenever, no matter what page is showed).

There is probably some conflict between AVG and Firefox, but AVG support rejects the their fault.

Can you please advise how to solve it?

The master password is required always when Firefox started (see attachment). This problem started after update AVG Internet Security to version 19.4.3089 last week. No problem with previous version 19.3.3084 or uninstalled AVG. I contacted AVG technical support, but after an hour of conversation and their remote access and disable AVG (disable AVG didn't help) AVG support says "If AVG is disabled and there is still the same problem, it is not AVG problem, but Firefox problem. Please contact Firefox support.". I tried reinstalling (uninstall-install) Firefox with a new profile, but no result. The master password is required even when the page is blank or not (whenever, no matter what page is showed). There is probably some conflict between AVG and Firefox, but AVG support rejects the their fault. Can you please advise how to solve it?
已附加屏幕截图

所有回复 (2)

more options

Můžete odpovídat i v češtině. Děkuji.

由SirMax于修改

more options