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firefox cannot connect to internet

  • 4 个回答
  • 1 人有此问题
  • 4 次查看
  • 最后回复者为 mrwolfe

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I've been using Firefox 67.0 (64 bit) on Ubuntu 18.04 without problem until yesterday, when firefox stopped loading web pages. I can't even open the page for my ADSL modem, which is connected directly to my PC. Firefox sits there with a blank page waiting to connect, and doesn't seem to time out.

I downloaded Firefox 67.0 (64 bit) from the website and installed it in my home directory, and that version works perfectly, but the version that I installed from the Ubuntu repository does not. It looks like some kind of permission problem, but I don't know where to look. Disabling the firewall using UFW has no effect.

I've been using Firefox 67.0 (64 bit) on Ubuntu 18.04 without problem until yesterday, when firefox stopped loading web pages. I can't even open the page for my ADSL modem, which is connected directly to my PC. Firefox sits there with a blank page waiting to connect, and doesn't seem to time out. I downloaded Firefox 67.0 (64 bit) from the website and installed it in my home directory, and that version works perfectly, but the version that I installed from the Ubuntu repository does not. It looks like some kind of permission problem, but I don't know where to look. Disabling the firewall using UFW has no effect.

被采纳的解决方案

Try to create a new profile to test if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

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所有回复 (4)

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Can you at least open about pages like about:about that lists all available about pages?

Anything useful in the Browser Console?

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Yes, I can open about: pages, but nothing else

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选择的解决方案

Try to create a new profile to test if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

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That was it. Something in my profile was causing the problem.

Steps to fix the problem: 1. Backed up the old profile and exported bookmarks 2. Created a new default-user profile 3. Deleted the old default profile 4. Copied the extensions back over to the new profile 5. Test the new profile 6. Imported bookmarks from the exported file.