We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

I have installed Firefox on my PC and android phone but it keeps telling me to install on the other device

  • 1 个回答
  • 1 人有此问题
  • 2 次查看
  • 最后回复者为 cor-el

dnshapero
dnshapero
more options

I installed the new Firefox on my PC and then on my Android phone. But when I sign in on either the phone or PC it says I have to install firefox on another device.

I installed the new Firefox on my PC and then on my Android phone. But when I sign in on either the phone or PC it says I have to install firefox on another device.

所有回复 (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Is this about accessing the accounts.firefox.com website?

Can you login to the Firefox account via this web page?

Clear the Cache and remove the Cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" from websites that cause problems:

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Manage Data

"Clear the Cache":

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear