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Filter rule no longer working properly

  • 2 个回答
  • 1 人有此问题
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  • 最后回复者为 scottzilla

scottzilla
scottzilla
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multiple filters created to copy From,To,Cc,Bcc to folders . Whenever a message is deleted to the inbox (after rule has run) it also deleted the copy of the item in the folder specified in the rule.

Prior to yesterday this did not occur, copied items remained in the folder even after being deleted in the inbox.

multiple filters created to copy From,To,Cc,Bcc to folders . Whenever a message is deleted to the inbox (after rule has run) it also deleted the copy of the item in the folder specified in the rule. Prior to yesterday this did not occur, copied items remained in the folder even after being deleted in the inbox.

被采纳的解决方案

Is this happening with a gmail account? According to the Labels section, gmail stores a single copy of a message, so deleting it in one folder deletes it from other folders (unless the other folder is under Local Folders). Instead of 'Delete', it's recommended to use 'Mark as Deleted'.

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所有回复 (2)

sfhowes
sfhowes
  • Top 10 Contributor
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选择的解决方案

Is this happening with a gmail account? According to the Labels section, gmail stores a single copy of a message, so deleting it in one folder deletes it from other folders (unless the other folder is under Local Folders). Instead of 'Delete', it's recommended to use 'Mark as Deleted'.

scottzilla
scottzilla 提问者
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Indeed the issue seems to be isolated to a gmail account. For some reason I thought this was working fine previously. Thanks!