搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

The program has disappeared

  • 6 个回答
  • 1 人有此问题
  • 4 次查看
  • 最后回复者为 Toad-Hall

more options

Hello! I woke up in the morning, opened the laptop (Mac), but my favorite program is not. Instead of the usual icon, another one appeared, looking like a sheet of paper with a pencil, a ruler and a pen. I click on it, but the program does not open. Please help me, there everything may life)! Screenshot uploaded.

Hello! I woke up in the morning, opened the laptop (Mac), but my favorite program is not. Instead of the usual icon, another one appeared, looking like a sheet of paper with a pencil, a ruler and a pen. I click on it, but the program does not open. Please help me, there everything may life)! Screenshot uploaded.
已附加屏幕截图

所有回复 (6)

more options

The icon you're seeing is the OS X default icon for applications which don't have a genuine icon. Remove the icon - just drag it off the dock and it should disappear. Then recreate it by dragging the Thunderbird icon into the dock from the applications folder.

由Toad-Hall于修改

more options

Thank you very much for the advice. I tried, it does not open the file even that which is in programs. Clicking on him, he just jumps twice and does not open.

Toad-Hall said

The icon you're seeing is the OS X default icon for applications which don't have a genuine icon. Remove the icon - just drag it off the dock and it should disappear. Then recreate it by dragging the Thunderbird icon into the dock from the applications folder.
more options

The image you posted does not look like the 'Applications' window. It looks like you accessed 'Mac HD' then 'Applications' and then 'Thunderbird', so you are currently in the Thunderbird window.

Go back up to the 'Applications' window to see the 'Thunderbird' icon and drag that icon onto the dock.

more options

I found a good link regarding putting apps on or off the dock. https://www.techjunkie.com/fix-missing-dock-icons-mac/

more options

Thanks a lot for your help. I looked in the Programs, but there, too, the Thunderbird lacks an icon and it cannot be opened even from there. If any other options how to recover mail?((

Toad-Hall said

The image you posted does not look like the 'Applications' window. It looks like you accessed 'Mac HD' then 'Applications' and then 'Thunderbird', so you are currently in the Thunderbird window. Go back up to the 'Applications' window to see the 'Thunderbird' icon and drag that icon onto the dock.
more options

Uninstall thunderbird. You are only uninstalling the program not your profile. Then download and install from here: https://www.thunderbird.net/en-US/thunderbird/all/ Choose prefered language and select the download for your Operating System.