搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Problems with printing after 68.x update

  • 1 个回答
  • 1 人有此问题
  • 6 次查看
  • 最后回复者为 philipp

more options

Hi,

I'm using Outlook Web APP (OWA). After update 68.X I have a problem with printing e-mails. 1. I'm clicking on Print in e-mail message. 2. Message opens in another window and Tab where I must choose Printer appears. 3. I'm choosing printer and click print. 4. On page are only information about (on top) topic and (on bottom) amount of page. Rest of page is blank.

Printing previem also shows blank page. The problem occurs only when I want to print message. When I want print whole page problem doesn,t exist. Problem occurs only on FF 68.X. On IE,Edge,FF67.X problem doesn't. I was trying to: 1.Reset printer in about:config 2.Delete Print in Prefs.jvs in profile. 3.Run FF in safe mode. 4.Reinstall FF. 5.Change printer margins.

I was trying everything that I found in the internet and nothing helps... Problem occurs on PC in whole company and on various printers.

Hi, I'm using Outlook Web APP (OWA). After update 68.X I have a problem with printing e-mails. 1. I'm clicking on Print in e-mail message. 2. Message opens in another window and Tab where I must choose Printer appears. 3. I'm choosing printer and click print. 4. On page are only information about (on top) topic and (on bottom) amount of page. Rest of page is blank. Printing previem also shows blank page. The problem occurs only when I want to print message. When I want print whole page problem doesn,t exist. Problem occurs only on FF 68.X. On IE,Edge,FF67.X problem doesn't. I was trying to: 1.Reset printer in about:config 2.Delete Print in Prefs.jvs in profile. 3.Run FF in safe mode. 4.Reinstall FF. 5.Change printer margins. I was trying everything that I found in the internet and nothing helps... Problem occurs on PC in whole company and on various printers.

所有回复 (1)

more options

hello, it's a known issue at the moment that we are tracking in https://bugzilla.mozilla.org/show_bug.cgi?id=1567105