搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Since July 10, cannot receive emails on one address. I can send from that address.

  • 3 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 sfhowes

more options

I believe July 10 was the date that Win10 updated. I am unable to receive emails to one address, although I can still send. I can receive emails to that address on different devices. It is a real disaster, I now have over 2,000 emails I cannot access on my PC.

I believe July 10 was the date that Win10 updated. I am unable to receive emails to one address, although I can still send. I can receive emails to that address on different devices. It is a real disaster, I now have over 2,000 emails I cannot access on my PC.

被采纳的解决方案

If you have a Firefox account, it may be registered with one of your email accounts, but that shouldn't affect whether that account is receiving mail properly in TB. Also, the fact those accounts work on other devices with different mail apps doesn't rule out the possibility of a corrupted message blocking downloads to TB through the POP or IMAP server.

定位到答案原位置 👍 0

所有回复 (3)

more options

Is it possible there's a message blocking downloads to TB?

https://support.mozilla.org/en-US/questions/1158670

more options

I see that about 16 days earlier, I was asked by Mozilla in an email to confirm my sign-in. Which I am told I already did, when I tried to use the link just now. So is it possible that this has somehow botched my account?


New sign-in to Firefox

For added security, please confirm this sign-in from the following device:

Firefox on Windows 10

more options

选择的解决方案

If you have a Firefox account, it may be registered with one of your email accounts, but that shouldn't affect whether that account is receiving mail properly in TB. Also, the fact those accounts work on other devices with different mail apps doesn't rule out the possibility of a corrupted message blocking downloads to TB through the POP or IMAP server.