Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

I updated to 64bit and lost 3 years of emails back to 2016 for current folders.

  • 2 个回答
  • 1 人有此问题
  • 4 次查看
  • 最后回复者为 Matt

CurCam61
CurCam61
more options

I updated Thunderbird to 64bit. When I ran it, I only had emails up to 2016. In some cases, if the folder was a new one then the emails to 2019 are there. Many folders are missing. Also, my address book is the same way. Two days ago before I did the upgrade, AT&T changed their servers from att.yahoo to att but I don't think that damaged anything since this was before the Thunderbird upgrade.

I updated Thunderbird to 64bit. When I ran it, I only had emails up to 2016. In some cases, if the folder was a new one then the emails to 2019 are there. Many folders are missing. Also, my address book is the same way. Two days ago before I did the upgrade, AT&T changed their servers from att.yahoo to att but I don't think that damaged anything since this was before the Thunderbird upgrade.

由Wayne Mery于修改

被采纳的解决方案

go to the about:profiles entry in the troubleshooting information (Help menu)

Select the profile listed that is not your current default profile and make it the default and restart Thunderbird.

定位到答案原位置 👍 0

所有回复 (2)

CurCam61
CurCam61 提问者
more options

PS. I found a backup profile from 6 months ago. I moved the latest profile to a temp directory (just in case) and put the backup profile in. Same problem.

Matt
Matt
  • Top 25 Contributor
  • Moderator
more options

选择的解决方案

go to the about:profiles entry in the troubleshooting information (Help menu)

Select the profile listed that is not your current default profile and make it the default and restart Thunderbird.