搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

I have block pop windows on but it doesn’t work. Virus? Malware?

  • 5 个回答
  • 1 人有此问题
  • 12 次查看
  • 最后回复者为 user1693610

more options

I tried to troubleshoot on my iOS tech support but they only offered help on safari. They said they couldn’t help with Firefox.

I tried to troubleshoot on my iOS tech support but they only offered help on safari. They said they couldn’t help with Firefox.

所有回复 (5)

more options

Have you opened the app store on your phone and gone through the new iOS 13 way of making sure your apps are up-to-date. As of 2019-10-29, I have version 20 (16437) on my iPhone.

more options

Hi

I just updated my iOS to 13.2. I tried that method but it shows Firefox is up to date. It’s version 20.0 16437. I have a iPad. Still it shows pop ups and ads that follow the screen as I scroll down or up. Do u think it’s virus or malware? Can u suggest a good app that can get rid of it? I have bitdefender central.

more options

Can anyone please help solve this

more options

Could you share a url or screenshot? It does not sounds like a virus. It looks like you are simply visiting pages that make heavy use of advertisment.

Are you sure that the Tracking Protection is turned on? You can also try to increase the protection level to "Strict" which may block some ads.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-ios