搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

incoming email messages are changing in one and the same message

  • 2 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 allard2

more options

Since yesterday all the emails send to my friends inbox show up as a copy of an email she received earlier that day from a reliable sender She doesn't receive the original messages but every message has changed into this message. So when i sent her a test message, she receives again this other same message from that other sender, same time of sending. (so my message is gone and in stead she receives that other one) Sending mail herself seems to go without a problem. We don't know what to do? Should we deinstall thunderbird and install again or is this a known problem/virus and how to solve? Thnx


, sending email goes ok, what to do?.

Since yesterday all the emails send to my friends inbox show up as a copy of an email she received earlier that day from a reliable sender She doesn't receive the original messages but every message has changed into this message. So when i sent her a test message, she receives again this other same message from that other sender, same time of sending. (so my message is gone and in stead she receives that other one) Sending mail herself seems to go without a problem. We don't know what to do? Should we deinstall thunderbird and install again or is this a known problem/virus and how to solve? Thnx , sending email goes ok, what to do?.

被采纳的解决方案

re :She doesn't receive the original messages

To confirm she has not received your emails sent to her. She would need to logon to the webmail account via a browser to see if those emails are actually being received onto the server.

I'm also assuming she has a pop mail account in Thunderbird.

Logon to webmail account. I'm assuming the emails you sent to her are on the server. It is possible the repeated download of email from known sender is causing a log jam. Delete that repeated downloaded email from the server webmail Inbox folder. Empty the webmail 'Spam' folder.

In Thunderbird click on 'Get Messages'.

Report back on results.

定位到答案原位置 👍 1

所有回复 (2)

more options

选择的解决方案

re :She doesn't receive the original messages

To confirm she has not received your emails sent to her. She would need to logon to the webmail account via a browser to see if those emails are actually being received onto the server.

I'm also assuming she has a pop mail account in Thunderbird.

Logon to webmail account. I'm assuming the emails you sent to her are on the server. It is possible the repeated download of email from known sender is causing a log jam. Delete that repeated downloaded email from the server webmail Inbox folder. Empty the webmail 'Spam' folder.

In Thunderbird click on 'Get Messages'.

Report back on results.

由Toad-Hall于修改

more options

Thnx! Problem solved