搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox stops installing and says it was interrupted?

  • 2 个回答
  • 1 人有此问题
  • 39 次查看
  • 最后回复者为 cor-el

more options

The installation progress bar stops at about 75% and then a message appears saying, ‘Hmm. For some reason, we could not install Firefox. Choose OK to start again’. BUT it won’t start again and if I try to download from your website, the whole process happens again. This is very frustrating as many of the websites I use, are linked to Firefox. Please advise.

The installation progress bar stops at about 75% and then a message appears saying, ‘Hmm. For some reason, we could not install Firefox. Choose OK to start again’. BUT it won’t start again and if I try to download from your website, the whole process happens again. This is very frustrating as many of the websites I use, are linked to Firefox. Please advise.

被采纳的解决方案

It is possible that (anti-virus) security software is causing the problem. Try to disable security software temporarily to see if that makes a difference.

定位到答案原位置 👍 0

所有回复 (2)

more options

First, let's make sure your system is clean.

You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.

more options

选择的解决方案

It is possible that (anti-virus) security software is causing the problem. Try to disable security software temporarily to see if that makes a difference.