Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

I cannot compose a new e-mail or respond to one. Can't type text in the body. 3 separate accounts & servers.

  • 3 个回答
  • 2 人有此问题
  • 7 次查看
  • 最后回复者为 sfhowes

more options

Latest Thunderbird version for Mac 38.01. I can no longer compose an e-mail message, or forward one or respond to one. The new message screen comes up, I can type in the address and subject line, but when the cursor tabs to the body text, there's nothing but a blank screen. And with no body text, the Send button is not active. I have 3 different accounts using 3 different services and servers, and the problem is the same for all three accounts. By the way, this was working fine with the same accounts on an older version of Thunderbird, but this new version wiped out my old version.

Latest Thunderbird version for Mac 38.01. I can no longer compose an e-mail message, or forward one or respond to one. The new message screen comes up, I can type in the address and subject line, but when the cursor tabs to the body text, there's nothing but a blank screen. And with no body text, the Send button is not active. I have 3 different accounts using 3 different services and servers, and the problem is the same for all three accounts. By the way, this was working fine with the same accounts on an older version of Thunderbird, but this new version wiped out my old version.

被采纳的解决方案

Does it work in safe mode? Hold Option when you launch TB, or Help/Restart with add-ons disabled.

定位到答案原位置 👍 2

所有回复 (3)

more options

选择的解决方案

Does it work in safe mode? Hold Option when you launch TB, or Help/Restart with add-ons disabled.

more options

You are right on target. Started in safe mode and it took off as usual. Thanks for the help! Tony

more options

If it works in safe mode, check your add-ons for compatibility, and the possibility that the layout is broken Reset toolbars and controls at safe mode prompt).