搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

I'm locked out of viewing saved passwords, and my Firefox login and password aren't giving me access

  • 2 个回答
  • 1 人有此问题
  • 18 次查看
  • 最后回复者为 j_d_spear

more options

I'm using the latest version of Firefox (I have automatic updates enabled) on my Windows desktop. I am trying to view a saved password I created a while ago so I can use it in another application. I used to be able to view passwords via the "Logins and Passwords" option, followed by clicking on the eye symbol. Now when I try I am prompted to "verify my identity" with a login. My firefox account login and password (which I verified are correct) don't give me access.

My research suggests Firefox now uses Firefox Lockwise to secure passwords. I have not created a Firefox Lockwise account, so do not have an account name or password for it (if that's even necessary).

Another user posted a solution to a similar problem which he stated was a "temporary fix" that "may not work for future updates", and I am concerned. I would like to be able to view my saved password, now and in the future. How do I once again get access to my saved passwords?

I'm using the latest version of Firefox (I have automatic updates enabled) on my Windows desktop. I am trying to view a saved password I created a while ago so I can use it in another application. I used to be able to view passwords via the "Logins and Passwords" option, followed by clicking on the eye symbol. Now when I try I am prompted to "verify my identity" with a login. My firefox account login and password (which I verified are correct) don't give me access. My research suggests Firefox now uses Firefox Lockwise to secure passwords. I have not created a Firefox Lockwise account, so do not have an account name or password for it (if that's even necessary). Another user posted a solution to a similar problem which he stated was a "temporary fix" that "may not work for future updates", and I am concerned. I would like to be able to view my saved password, now and in the future. How do I once again get access to my saved passwords?

被采纳的解决方案

If you aren't using a master password then Firefox will prompt you to enter the password you use to login to Windows when you boot the computer or the PIN for your Windows account.

定位到答案原位置 👍 1

所有回复 (2)

more options

选择的解决方案

If you aren't using a master password then Firefox will prompt you to enter the password you use to login to Windows when you boot the computer or the PIN for your Windows account.

由cor-el于修改

more options

Thank you so much!