搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已关闭并存档。 如果需要帮助请提出新问题。

My computer slows to a point where it fails to respond to inputs. A yellow band appears, saying, "A web page is slowing down your computer. What would you like to do?" I click STOP, but that does nothing.

more options

Well, I guess when I wrote the above I was expecting whatever help you might be able to give. Obviously, I'd like the problem fixed; how its done is up to someone who understands the problem and knows a whole lot more about these things than I do, and can communicate the procedure to me. (For some reason the Subject box above says that I've entered 574 characters EVEN AFTER I'VE DELETED MORE THAN HALF OF IT)

Well, I guess when I wrote the above I was expecting whatever help you might be able to give. Obviously, I'd like the problem fixed; how its done is up to someone who understands the problem and knows a whole lot more about these things than I do, and can communicate the procedure to me. (For some reason the Subject box above says that I've entered 574 characters EVEN AFTER I'VE DELETED MORE THAN HALF OF IT)

所有回复 (2)

more options

By menu icon is it safe to assume you mean the three horizontal lines? If so, the drop down menu shows several options--but nothing called "options". Please be advised that I'm not anywhere near as conversant with computers as , say a five-year old. OK?

more options

Whoops, your question duplicated. I suggest continuing in the earlier one:

https://support.mozilla.org/questions/1287487