搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Mozilla is not allowing to visit and download files from wetransfer.com

more options

Hi! Good Evening!

I've received a mail from one of my client through wetransfer.com. Currently Mozilla is not allowing to visit and download files from wetransfer.com

Please Help.

Hi! Good Evening! I've received a mail from one of my client through wetransfer.com. Currently Mozilla is not allowing to visit and download files from wetransfer.com Please Help.
已附加屏幕截图

所有回复 (1)

more options

Hi Arunvm, the PR_CONNECT_RESET_ERROR message indicates that either the server or a router/firewall between Firefox and the server terminated the connection attempt (sent a RST).

One possible reason for this is if Firefox and the server cannot agree on SSL encryption parameters. That either would exclude all Firefox users (server settings issue) or it could be caused by changes you made in about:config (probably not?).

Another possible cause is a "filter" of some kind between Firefox and the server (e.g., corporate proxy, parental controls).

Can you retrieve the file in Edge for now?