搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

EBay image viewing widget stopped working

  • 3 个回答
  • 1 人有此问题
  • 2 次查看
  • 最后回复者为 pinnerblinn

more options

I just noticed that the EBay image viewing widget fails to respond to mouse clicks with the latest Firefox updates. Lots of javascript errors were noticed (see attached image).

Chrome does not seem to have the issue, but I want to continue to use Firefox for all my browsing as before. Does anyone else see this? Is there a workaround?

I just noticed that the EBay image viewing widget fails to respond to mouse clicks with the latest Firefox updates. Lots of javascript errors were noticed (see attached image). Chrome does not seem to have the issue, but I want to continue to use Firefox for all my browsing as before. Does anyone else see this? Is there a workaround?
已附加屏幕截图

被采纳的解决方案

Hi pinnerblinn,

could you try clearing cache and eBay cookies as follows:

(1) Clear Firefox's Cache

See: How to clear the Firefox cache

If you have a large hard drive, this might take a few minutes.

(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, click the lock icon at the left end of the address bar. After a moment, a "Clear Cookies and Site Data" button should appear at the bottom. Go ahead and click that.

In the dialog that opens, you will see one or more matches to the current address so you can remove the site's cookies individually without affecting other sites.

Then try reloading the page. Does that help?

定位到答案原位置 👍 1

所有回复 (3)

more options

选择的解决方案

Hi pinnerblinn,

could you try clearing cache and eBay cookies as follows:

(1) Clear Firefox's Cache

See: How to clear the Firefox cache

If you have a large hard drive, this might take a few minutes.

(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, click the lock icon at the left end of the address bar. After a moment, a "Clear Cookies and Site Data" button should appear at the bottom. Go ahead and click that.

In the dialog that opens, you will see one or more matches to the current address so you can remove the site's cookies individually without affecting other sites.

Then try reloading the page. Does that help?

由Shashank Shekhar于修改

more options

If you right-click the image in Internet Explorer and check its Properties, is it on the same server as the page or on a different server? Do both have a matching protocol (e.g., HTTP or HTTPS)?

More generally: When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

(1) Bypass Firefox's Cache

Use Ctrl+Shift+r to reload the page fresh from the server.

Alternately, you also can clear Firefox's cache completely using:

"3-bar" menu button (or Tools menu) > Options > Advanced

On the Network mini-tab > Cached Web Content : "Clear Now"

If you have a large hard drive, this might take a few minutes.

(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, try either:

right-click and choose View Page Info > Security > "View Cookies" Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies" In the dialog that opens, you can remove the site's cookies individually.

Then try reloading the page. Does that help?

more options

Clearing the cache was all I needed to do.