搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

How do I recover bookmarks for a laptop with fried hard drive and download them to a new laptop?

  • 5 个回答
  • 1 人有此问题
  • 11 次查看
  • 最后回复者为 cor-el

more options

My MacBook Pro hard drive was fried. I have purchased a new laptop. Does Firefox have a backup for those files somewhere "out there" that I can access to download them into the new computer?

Thanx,

John

My MacBook Pro hard drive was fried. I have purchased a new laptop. Does Firefox have a backup for those files somewhere "out there" that I can access to download them into the new computer? Thanx, John

被采纳的解决方案

Hi John, generally speaking, all of your Firefox data is stored in a single folder on your laptop called your profile folder. Normally, the only reasons for that data to be stored in another location would be:

(A) You had been using Firefox Sync to share the data to a different installation of Firefox.

(B) You used a cloud backup service that included your Firefox profile folder.

(C) You used Time Machine or other software to make a backup on an external hard drive.

If you were using Firefox Sync, when you log in to your Firefox Account on your new installation of Firefox, there's a good chance that the data will come down even when the old installation is no longer connected, but that's not completely reliable since it was *not* designed as an archiving service. (Also, make sure you do not reset your Firefox Account password, since that will make any data on the Sync servers unrecoverable.)

定位到答案原位置 👍 1

所有回复 (5)

more options

选择的解决方案

Hi John, generally speaking, all of your Firefox data is stored in a single folder on your laptop called your profile folder. Normally, the only reasons for that data to be stored in another location would be:

(A) You had been using Firefox Sync to share the data to a different installation of Firefox.

(B) You used a cloud backup service that included your Firefox profile folder.

(C) You used Time Machine or other software to make a backup on an external hard drive.

If you were using Firefox Sync, when you log in to your Firefox Account on your new installation of Firefox, there's a good chance that the data will come down even when the old installation is no longer connected, but that's not completely reliable since it was *not* designed as an archiving service. (Also, make sure you do not reset your Firefox Account password, since that will make any data on the Sync servers unrecoverable.)

由jscher2000 - Support Volunteer于修改

more options

Thanks J. I do have an older version of the bookmarks on an external hard drive, but it is not up to date. Since I have not done A, B, or C on your list, it looks like the recent bookmarks are down the drain. The tech at the repair shop had implied to me that I could get them back online via Firefox, but it sounds as though that is not the case.

Thanks for your help,

John

more options

Hello,

If you haven't already, please select the answer that answers the problem. This will help other users with similar problems find the solution.

Thank you for contacting Mozilla Support.

more options

Hi there, I'm posing my question here as it was the most similar case I could find.

I lost all data on my laptop, but I had prepared a backup on an external hard drive. When I went to look for the AppData folder in there, it was not there since apparently it was a hidden folder and thus was not copied (I guess?). I'd like to know if that is the case and if there are then no other options.

Thanks in advance!

more options

Hi ibra.elftouh

Could you please start a new thread for your question?

Then you can provide more information like your operating system and installed add-ons.