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Import Address Book

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I am new to Thunderbird, have 78.3.3 and trying to import address for my old email provider. I have downloaded a CVS file and got an error message. then converted the CVS file to Tab delimited text file and got the same error. I could use some help.

I am new to Thunderbird, have 78.3.3 and trying to import address for my old email provider. I have downloaded a CVS file and got an error message. then converted the CVS file to Tab delimited text file and got the same error. I could use some help.

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Hello there Rodger We have read your message we try to help you.



Greetings Firefox Volunteer.

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Hello there Rodger.

Since your specified text contains specified characters, the Utf -8 encoding software may see it as not compatible with the program, it ignores it entirely and crashes.

maybe you were also ignored when you crashed other mailboxes!



Greetings Firefox Volunteer.

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Hello Rodger.

To perform a workaround use notepad ++ on Windows. Convert input "wester" encoded files to "Utf-8"

Greeting Firefox Volunteer