搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

facebook

  • 3 个回答
  • 1 人有此问题
  • 16 次查看
  • 最后回复者为 cor-el

more options

facebook page won't load, cleared history, cache, downloaded latest version, says I am connected, but loading shows 80% and is just a blank page? All other pages load just fine?

facebook page won't load, cleared history, cache, downloaded latest version, says I am connected, but loading shows 80% and is just a blank page? All other pages load just fine?

所有回复 (3)

more options

Hi dayak, we are getting a lot of reports today of the Facebook main page (new feed) not loading. I haven't noticed a problem on Windows, but I also hardly ever use Facebook, so if the problem only affects frequent users, perhaps that explains the difference.

Do other pages on the site load for you, such as:

more options

Hi dayak, have you tried clearing cookies and site data for Facebook? A simple way is:

In a regular (non-private) window, while viewing the blank Facebook page, or the login page:

Click the lock icon at the left end of the address bar. After a moment, a "Clear Cookies and Site Data" button should appear at the bottom. Go ahead and click that.

In the dialog that opens, you will see one or more matches to the current address so you can remove the site's cookies individually without affecting other sites.

Screenshot attached for reference.

Then try reloading the page. Any improvement (after logging in again)?

more options

This could be a problem with corrupted local storage and possibly running this command in the Web Console to clear storage as posted in bug 1569296 might fix it.

  • localStorage.clear()

(please do not comment in bug reports
https://bugzilla.mozilla.org/page.cgi?id=etiquette.html
)