Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Get All New Messages -- feature stops working after a few minutes

  • 3 个回答
  • 1 人有此问题
  • 3 次查看
  • 最后回复者为 Wayne Mery

more options

Dear Sirs:

    I'm running Thunderbird 78.4.0 on Windows 7 (I just upgraded from the previous version after the problem started).  I have a mixture of POP and IMAP accounts set up.  Normally, when I select "Get All New Messages," my POP accounts (where I have already downloaded my email this session) would download All New Messages.  I recently had to remove all of my aim.com IMAP accounts and re-add them to Thunderbird to reset the server specs so that I could download IMAP mail (aol/aim changed their server requirements and I had to do this, as per their instructions, to be able to download Aim IMAP mail onto my local disk).  Now, after downloading my POP account mail, within a few minutes, Thunderbird asks for the password again, rather than just clicking "Get Messages" or "Get All New Messages."  How do I get Thunderbird to download my messages like before without entering my password every time after the initial password submission for the session?  Thank you.  

~Cliff

Dear Sirs: I'm running Thunderbird 78.4.0 on Windows 7 (I just upgraded from the previous version after the problem started). I have a mixture of POP and IMAP accounts set up. Normally, when I select "Get All New Messages," my POP accounts (where I have already downloaded my email this session) would download All New Messages. I recently had to remove all of my aim.com IMAP accounts and re-add them to Thunderbird to reset the server specs so that I could download IMAP mail (aol/aim changed their server requirements and I had to do this, as per their instructions, to be able to download Aim IMAP mail onto my local disk). Now, after downloading my POP account mail, within a few minutes, Thunderbird asks for the password again, rather than just clicking "Get Messages" or "Get All New Messages." How do I get Thunderbird to download my messages like before without entering my password every time after the initial password submission for the session? Thank you. ~Cliff

所有回复 (3)

more options
more options

Dear Wayne, et al.;

The problem started last night before I updated to TB 78.4.0. That's why I did the update -- I thought that it may solve the problem. My problem started when I was required by AIM/AOL to delete my IMAP accounts from TBird and re-add them to Thunderbird so that it would auto-configure them to download mail from their servers due to their new requirements. It's not that I can't get or send new messages. It's that my other POP email accounts require that I submit the passwords again once the IMAP accounts have been accessed. I rarely use the AIM IMAP accounts. I use the POP Gmail accounts all day long -- and I have 8 of them. It has become tedious to have to type in and submit the passwords every time I want to check my mail. Normally, once I've submitted my password, I'd get a notification when new mail is ready to be downloaded. Then I click "Get New Messages" or "Get All New Messages" and they are downloaded (assuming that I am still running the same Tbird session). I have the POP accounts set to "Check For New Messages every 10 minutes." That's why I get the notification and the accounts get highlighted in my account list. I also noticed that the outgoing server settings changed from Port 143 to Port 995 in the POP email account settings. I tried going back to Port 143, but that wouldn't allow Tbird to access the mail server, so, I changed it back to Port 995. By the way, the IMAP accounts use Port 993.

So, for the POP email accounts, If I manually type in the password after clicking "get Messages" I can receive and send POP email. I just now seem to have to do this every time once the IMAP accounts access their servers.

Perhaps I can restrict the IMAP accounts to only access their mail servers manually? How do I do this?

I do NOT want to check the "Use Password Manager to remember this password" box. If I leave my computer unattended, I can now exit TBird to protect my accounts. If I check the box, anyone who launches TB on my computer with be able to access and download/SEND mail from my email accounts.

So, any new advice? Thank you.

Sincerely, Cliff

由Wayne Mery于修改

more options

Sorry, I don't have experience here.